Pluveus is the managed AI answering service built around your brokerage. From listing questions to live agent transfers, we help callers get what they need and give your team the context to follow up.
Pluveus answers questions, learns what callers need, and helps them take the next step. From a property inquiry to an existing client looking for their agent, the conversation follows the reason for the call.
Explore AI answering
Connect callers with a named agent, the listing agent, or a buyer or seller specialist. Pluveus can also rotate calls among eligible agents using your brokerage’s round-robin routing preferences.
Explore live call transfers
Bring the caller’s details and conversation summary into your team’s workflow. Notifications, appointment scheduling, and CRM updates follow the setup agreed with your brokerage.
Explore CRM & follow-up
Review conversations, see how calls were handled, and find requests that still need attention. Your portal brings call activity across the brokerage into one place.
Explore the customer portalWhere do they want to live? What do they want to spend? What matters in their next home? Pluveus gathers the details, helps buyers explore listings, and can connect them with one of your buyer specialists.
Explore buyer conversations
Some homeowners are exploring a possibility. Others are ready to speak with an agent. Pluveus learns about their property, what’s prompting the conversation, and their timing, then helps them connect with your team.
Explore seller conversations
A sign, an online listing, or a familiar address can prompt a call. Pluveus answers questions using your approved listing source, gathers the caller’s interest, and helps them request a showing or speak with an agent.
Explore listing & sign calls
We build the service around your agent routing and follow-up needs, configure the details—including your greeting—and review the caller experience with your team. After launch, we continue managing the service as your brokerage’s needs change.
Explore setup & ongoing management
Use Pluveus for your main line, after-hours calls, or overflow when your team cannot answer. Give callers a helpful response when agents are showing properties, meeting clients, or away from the office.
Explore AI answeringKeep the phone numbers your callers already know. Forward the calls you want Pluveus to handle, with routing set up for the relevant office or team.
See how setup worksGive callers a consistent experience across your brokerage without losing the distinctions between offices, agents, and specialties. Pluveus brings those relationships into the way calls are answered and directed.
Explore Pluveus for regional brokeragesPractical details about call coverage, your existing systems, and getting started.
Yes. Pluveus is designed for regional brokerages with hundreds of agents. We shape the service around your agent roster, office structure, and routing preferences, giving callers a consistent welcome and a clear path to the right person.
Yes. Pluveus can answer calls while your front-desk team is busy or outside office hours. Your staff can stay focused on visitors, clients, and other responsibilities, with Pluveus providing additional call coverage.
Yes. You can keep the numbers your callers already know and forward calls to Pluveus. We can also arrange a new number if you need one.
Yes. Pluveus can transfer callers to a named agent, a listing agent, or a buyer or seller specialist, following your brokerage’s routing preferences. Calls can also rotate among eligible agents using round robin. If the agent cannot answer, Pluveus can return to the caller and capture a callback request with the details your team needs.
Pluveus can use your approved MLS listing source to answer property questions and support buyer searches, book appointments through connected scheduling services, and send conversation details to your CRM. If we don’t already have a connection for your CRM, we build one during setup. Available actions depend on the systems your brokerage uses.
You can review call activity, summaries, transcripts, outcomes, and requests that need follow-up. Access reflects each person’s role, so brokerage leaders and agents can see the information appropriate to them.
No. We build and configure the service with your brokerage and review the caller experience together before launch. We continue managing the service afterward, working with you as agents, office responsibilities, and call-handling preferences change.
Yes. We can begin with one office or a specific need, such as after-hours or overflow coverage. We shape that starting point around your brokerage’s wider needs.
Explore how Pluveus handles real estate conversations, or talk with us about what your brokerage needs.
